You may return most new, unopened items within 30 days of delivery for a full refund, Music Accessories does not take responsibility for return freight costs.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Music Accessories utilities Australia Post and Courier Please to send all our items for a convenient flat rate of $9.95 regardless of the size of your order. All items come with the assurance of arrival with no damage, otherwise we will replace the item.